Common questions

Our data is refreshed on a constant rolling basis with almost 150,000 validation calls being made every month. On average 90% of the data is validated within 3-months. All premium data is downloaded from the live database at point of order.

Yes, all of our data is guaranteed. We operate a replace or credit policy on every database we sell. As members of The Direct Marketing association we adhere to their strict policies and guidelines.

Our data is originally sourced from a combination of 4 of the UK's top list owners and is telephone validated on a rotational basis, and because the data is sourced from several list owners we have a larger selection to choose from as compared to going to in individual list owner.

No, we specialise in UK business data only.

Most databases are downloaded from our secure server in Excel.

We can offer most other formats on request (text, access, sql etc.)

We are very unique in that all our data is sold on a 12-month multi-use licence as standard. We operate a fair-use policy to avoid spamming and over-use.

As with most data; where you gain explicit (and documented) permission to contact a data recipient again then that contact can be contacted outwith the licence agreement.

Under no circumstances can you resell, redistribute or publish any of our data - Our databases are seeded and actively monitored against breaches of copyright.

Full licence details are supplied with each individual database.

We are a small business and don't have the large overheads of many of our competitors, furthermore we have developed our own database management software, which means that we have a significantly lower technical overhead than our competitors.

Yes we can de-dupe against your existing client list. For a simple de-dupe at company name level there is no extra charge, where you require a deeper de-dupe for example at contact name level then there will be a small fee to cover technical time.

We do not offer a data appending service as such, however you may send us a list of (properly formatted) company names we will be happy to show you what matching data we have available.

Upon order completion we aim to deliver your data within 2-hours during normal office hours.