We have tried to answer the most common questions regarding our b2b data, mailing lists and marketing databases.

If you have a question that is not covered here please contact us and we will be more than happy to answer.

Our premium data is refreshed on a constant rolling basis with almost 150,000 validation calls being made every month. All premium data is downloaded from the live database at point of order.

Economy data is less up-to-date in its origination (hence being much less expensive), however all email addresses are validated each month and around 65% of phone numbers validated within the past 12-months. Budget data includes a 'date of last refresh' field so that you can easily identify the records that have been validated most recently.
Yes, all of our data is guaranteed. We operate a replace or credit policy on every database we sell (including the budget data). As members of The Direct Marketing association we adhere to their strict policies and guidelines.

The difference between Premium and Economy marketing data is mainly the age of the original data.

Premium data is the most up-to-date data that we supply.

Premium data gives a wider choice of filters for example Job Title, Turnover, Number or Branches, 4 levels of Industry Description, Area down to postcode level, all allowing you to target your prospects with more accuracy.

Economy data is based on a slightly older dataset however we update a proportion of the budget data every month and ALL email addresses are validated on a monthly basis.

Our premium data is originally sourced from a combination of 4 of the UK's top list owners and is telephone validated on a rotational basis, and because the data is sourced from several list owners we have a larger selection to choose from as compared to going to in individual list owner.
Yes we can now source b2c data and global data at very good rates, please contact us for a count or quotation.

Most databases are emailed in Excel. Our UK Standard database can be downloaded from our secure server area and also comes with a unique and very useful online search and download facility, which allows you to do your own searches, and build your own lists without the bother of trawling through millions of records in Excel.

We can offer most other formats on request (text, access, sql etc.)

We are very unique in that all our data is sold on a 12-month multi-use licence as standard. We operate a fair-use policy to avoid spamming and over-use.

As with most data; where you gain explicit (and documented) permission to contact a data recipient again then that contact can be contacted outwith the licence agreement.

Under no circumstances can you resell, redistribute or publish any of our data - Our databases are seeded and actively monitored against breaches of copyright.

Full licence details are supplied with each individual database.

We are a small business and don't have the large overheads of many of our competitors, furthermore we have developed our own database management software, which means that we have a significantly lower technical overhead than our competitors.

Yes we can de-dupe against your existing client list. For a simple de-dupe at company name level there is no extra charge, where you require a deeper de-dupe for example at contact name level then there will be a small fee to cover technical time.

We do not offer a data appending service as such, however you may send us a list of (properly formatted) company names we will be happy to show you what matching data we have available.

Upon order completion we aim to deliver your data within 2-hours during normal office hours.